Privacy Policy

Last updated:

Introduction

Commodityretail is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our moving and transport services.

Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, and address details necessary for providing moving and transport services. We may also collect information about your moving requirements and preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our moving services, process your requests, communicate with you about your move, and send you service-related updates. We do not sell your personal information to third parties.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: (1) Your consent when you provide information voluntarily, (2) Contractual necessity to fulfill our moving service agreements, (3) Legal obligations to comply with applicable laws, and (4) Legitimate interests in improving our services and ensuring security. You have the right to withdraw consent at any time where processing is based on consent.

Data Transfer and Disclosure

We may share your information with trusted service providers who assist us in operating our business, such as payment processors, IT service providers, and logistics partners. These third parties are contractually obligated to protect your information and use it only for specified purposes. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

International Data Transfer

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities, to protect your information in accordance with applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain customer information for the duration of our business relationship and for a period thereafter as required by legal obligations, such as tax and accounting requirements, or to resolve disputes and enforce our agreements. After this period, your data will be securely deleted or anonymized.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

Third-Party Services

Our website uses third-party services that may collect information about your use of our site. These services include:

  • Google Analytics: Collects website usage statistics and analytics data to help us understand how visitors use our site.
  • Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns to measure campaign effectiveness.
  • Google Ads Remarketing: Uses cookies to show you relevant advertisements based on your previous visits to our website.
  • Google Maps API: Provides mapping and location services, which may collect location data when you use map features on our site.

These services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies to understand how they handle your data.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies help us remember your preferences, understand how you interact with our website, and improve our services. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also withdraw your consent for data processing by contacting us directly.

Contact Us

If you have questions about this Privacy Policy, please contact us at partnership@commodityretail.world or call +442890704004.